Terms & Conditions — spinml

Definitions

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "spinml," "we," "us," or "our" refers to the operator of spinml.net, a PAGCOR-regulated online gaming platform serving players in the Republic of the Philippines.
• "Platform" means the spinml.net website, any associated mobile-optimised interface, and all gaming services accessible through those channels.
• "Player," "you," or "your" refers to any individual who registers an account on the Platform and uses any spinml service.
• "Account" means the personal gaming account created by a Player upon successful registration and KYC verification on spinml.
• "Real Money Balance" refers to funds deposited by the Player using GCash, PayMaya, BPI, BDO, Metrobank, or other accepted payment methods, held in the Player's spinml wallet in Philippine Peso (₱).
• "Bonus Balance" refers to promotional credits awarded by spinml that are subject to wagering requirements before conversion to withdrawable funds.
• "KYC" means Know Your Customer — the identity and age verification process required by PAGCOR regulations prior to withdrawal processing.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body that licenses and oversees online gaming operations in the Philippines.
• "Prohibited Jurisdiction" means any country or territory from which access to and use of online gambling services is restricted or prohibited by applicable law.

Acceptance of Terms

By accessing spinml.net, creating an account, or placing any wager on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately discontinue use of the Platform and close your account. Continued use of spinml following publication of updated terms constitutes your acceptance of those updates.

Eligibility & Registration

You must be at least 21 years of age to register an account and use spinml's services. This age restriction is mandated by PAGCOR for all licensed online gaming operators in the Philippines. spinml strictly enforces this requirement and will request government-issued identification as part of the KYC process.

To register a valid spinml account, you must:

• Be a natural person — corporate entities may not hold player accounts.
• Be physically located in a jurisdiction where online gambling is legal at the time of play.
• Provide accurate, complete, and current personal information including your full legal name, date of birth, residential address in the Philippines, and a valid mobile number.
• Provide a valid GCash number, PayMaya account, or Philippine bank account for the purposes of deposits and withdrawals.
• Hold only one (1) active spinml account. Multiple accounts belonging to the same individual are prohibited regardless of the name, payment method, or device used.
• Not be a current employee, contractor, director, or immediate family member of a spinml employee in a role that could create a conflict of interest.

spinml reserves the right to request KYC documentation at any stage of the account lifecycle, including prior to approving any withdrawal request. Accepted documents include a valid Philippine passport, UMID card, SSS ID, driver's license, or PhilSys National ID. Failure to complete KYC within a reasonable timeframe may result in account restrictions.

Account Security

You are solely responsible for maintaining the confidentiality of your spinml account credentials, including your username, password, and any OTP codes sent to your registered mobile number. You must not share your login credentials with any other person under any circumstances.

• spinml will never ask for your password via email, chat, or phone. Any communication claiming to be from spinml and requesting your password should be treated as fraudulent and reported immediately.
• You must notify spinml immediately at support@spinml.net if you suspect unauthorised access to your account or if your login credentials have been compromised.
• spinml will not be liable for losses resulting from your failure to keep credentials secure, except where such losses result directly from spinml's own negligence or security failure.
• We recommend enabling two-factor authentication (2FA) via SMS OTP, which is available at no cost to all spinml account holders.
• You must ensure your registered email address and mobile number remain current and accessible. spinml will use these channels for security alerts and account communications.

Deposits & Withdrawals

spinml accepts deposits in Philippine Peso (₱) via GCash, PayMaya, BPI, BDO, and Metrobank. All deposits are credited to your Real Money Balance in PHP at the time of processing with no currency conversion fees. The minimum deposit amount is ₱100 unless otherwise stated in a specific promotion.

spinml does not accept deposits from third-party sources. Deposits must originate from a payment method registered in your own name. Any deposit identified as coming from a third party may be reversed and the account suspended pending investigation.

Withdrawals are processed in Philippine Peso to the payment method used for your most recent deposit, or to a verified account in your name. The following conditions apply:

• KYC verification must be completed before any withdrawal is approved.
• The minimum withdrawal amount is ₱200.
• GCash and PayMaya withdrawals are typically processed within ten (10) minutes of approval during operating hours.
• Bank transfers to BPI, BDO, and Metrobank are processed within one (1) Philippine banking business day.
• spinml does not charge processing fees on standard withdrawals. However, your payment provider may apply their own fees.
• spinml reserves the right to request supporting documentation for withdrawals above ₱50,000 in accordance with PAGCOR anti-money laundering compliance requirements.
• Bonus balances that have not met wagering requirements are not withdrawable and will not be included in withdrawal calculations.

Bonuses & Promotions

spinml offers various bonuses and promotional offers to eligible players from time to time. Each promotion is governed by its own specific terms, which will be communicated at the time the offer is made. The following general rules apply to all spinml bonuses unless a specific promotion states otherwise:

• Bonuses are credited as Bonus Balance and are subject to wagering requirements before any portion may be withdrawn.
• Standard wagering requirements are between 20x and 35x the bonus amount, as stated in each promotion's specific terms.
• Wagering requirements must be completed within the time period stated in the promotion. Uncompleted bonus funds expire at the end of that period.
• Bonuses may be restricted to specific game categories. Wagers placed on excluded games will not count toward the wagering requirement.
• Bonuses are intended for recreational use and are limited to one bonus claim per player per promotion unless explicitly stated otherwise.
• spinml reserves the right to withdraw, modify, or cancel any bonus offer at any time and to reclaim bonus funds where abuse or misuse is suspected.
• Employees of spinml and their immediate family members are not eligible for any promotional offers.

spinml actively monitors bonus activity for patterns indicative of exploitation. Strategies that are designed to exploit bonus structures rather than to engage in genuine recreational play — such as low-variance wagering exclusively to clear requirements — may result in forfeiture of the bonus and associated winnings.

Gameplay Rules

All games available on spinml operate under individual game rules provided within the game interface. In addition, the following general gameplay rules apply across all products on the Platform:

• All slot and table game outcomes are determined by certified Random Number Generators (RNGs) that have been tested and verified by independent third-party testing laboratories.
• In the event of a disconnection during a game round, the round outcome will be determined and recorded by the game server. spinml will credit the result — win or loss — to your account upon reconnection.
• Bets placed and confirmed cannot be cancelled or reversed by the player after the game round has commenced.
• In the event of a software malfunction, game error, or miscalculation, spinml reserves the right to void the affected bets and return stakes to the Player's Real Money Balance.
• For live dealer games, the dealer's action and the game management system's records constitute the final and binding result of each round.
• Sports betting odds are subject to change up until the event commences. Bets accepted at a given price are honoured at that price regardless of subsequent changes, except where an obvious pricing error occurred.

Prohibited Conduct

The following activities are strictly prohibited on the spinml Platform. Engaging in any of them may result in immediate account suspension, forfeiture of balances, and referral to PAGCOR and Philippine law enforcement authorities where applicable:

• Providing false or misleading personal information during registration or KYC.
• Registering or operating more than one account on spinml.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform.
• Exploiting software bugs, glitches, or errors for financial gain. Any such exploitation must be reported to spinml support immediately upon discovery.
• Colluding with other players to gain an unfair advantage in any game or sporting market.
• Engaging in match-fixing, spot-fixing, or any other form of corruption in relation to sporting events offered on the Platform.
• Using spinml's services for money laundering, fraud, or any other criminal activity under Philippine law.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or other means of IP address concealment.
• Harassing, threatening, or abusing spinml staff or other players through any communication channel.
• Charging back deposits made to spinml through your payment provider without first raising a formal dispute through spinml's internal complaints process.

Responsible Gaming

spinml is committed to promoting responsible gaming among all Filipino players who use its Platform. Gaming should always be an enjoyable recreational activity — never a source of financial stress or personal harm. spinml provides the following responsible gaming tools to all account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings. Changes to lower limits take effect immediately; increases to existing limits are subject to a 24-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out, regardless of ongoing activity.
• Reality Checks: Enable periodic notifications that display your net session win/loss position and elapsed gaming time.
• Self-Exclusion: Request temporary self-exclusion for periods of 1 week, 1 month, 3 months, 6 months, or 12 months. During self-exclusion, your account is suspended and you will not receive promotional communications. Permanent self-exclusion is also available upon written request.
• Cool-Off Periods: Take a short break of 24 hours, 48 hours, or 7 days without full account closure.

Players aged 21 and above who believe they may have a gambling problem are encouraged to visit our dedicated Responsible Gaming page for further resources, self-assessment tools, and links to professional support organisations operating in the Philippines.

Intellectual Property

All content on the spinml Platform — including but not limited to the spinml brand name, logo, website design, software, graphics, game assets, text, and data compilations — is the property of spinml or its licensed content providers (including JILI Games and other third-party game studios) and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own personal, non-commercial recreational purposes. This licence does not include the right to:

• Reproduce, copy, distribute, or commercially exploit any spinml content.
• Reverse-engineer, decompile, or attempt to extract the source code of any spinml software.
• Use spinml's brand name, logo, or trademarks without prior written consent.
• Frame or mirror any portion of the Platform on any other website or application.

Limitation of Liability

To the fullest extent permitted by applicable Philippine law, spinml's total liability to you in connection with any claim arising from your use of the Platform shall not exceed the total net deposits made by you to spinml in the 30 calendar days immediately preceding the event giving rise to the claim.

spinml shall not be liable for any:

• Loss of profits, loss of winnings, loss of data, or any indirect, consequential, or special damages.
• Service interruptions arising from scheduled maintenance, third-party infrastructure failures, or events beyond spinml's reasonable control (including typhoons, power outages, or telecommunications failures affecting the Philippines).
• Losses arising from your failure to maintain the security of your account credentials.
• Losses arising from the actions of third-party payment providers including GCash, PayMaya, or Philippine banks, where those losses are beyond spinml's direct control.

Nothing in these Terms & Conditions limits spinml's liability for death or personal injury caused by its negligence, fraud, or any other matter that cannot be excluded by Philippine law.

Termination & Account Closure

You may request closure of your spinml account at any time by contacting our support team via live chat or email. Upon voluntary closure, any Real Money Balance will be returned to your verified payment method within five (5) business days, subject to any outstanding wagering requirements on Bonus Balances being voided.

spinml reserves the right to suspend, restrict, or permanently close any account, and to withhold any balance pending investigation, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Failure to complete KYC verification within a reasonable timeframe.
• Provision of false or fraudulent personal information.
• Account found to belong to a person under 21 years of age.
• Instruction from PAGCOR or a Philippine court or law enforcement authority.

Where an account is closed due to a proven breach by the Player, spinml reserves the right to forfeit any Bonus Balance and associated winnings. Verified Real Money Balances above the amount of any proven fraudulent deposit will be returned to the Player following investigation.

Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first attempt to resolve the dispute through spinml's internal complaints process by contacting support@spinml.net with a written description of your complaint. spinml will acknowledge your complaint within 48 hours and provide a substantive response within 10 business days.

If the internal process does not produce a satisfactory resolution, disputes relating to PAGCOR-licensed gaming activity may be escalated to PAGCOR through its official complaints channels.

Amendments to These Terms

spinml reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via the email address on file at least 14 days before the changes take effect, except where an immediate change is required by PAGCOR, applicable law, or to address an urgent security or integrity issue.

The current version of the Terms & Conditions will always be available on this page at spinml.net/terms-conditions, with the effective date clearly marked at the top. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

Contact & Support

If you have questions about these Terms & Conditions or any aspect of your spinml account, our support team is available 24 hours a day, 7 days a week through the following channels:

• Live Chat: Available directly on spinml.net — click the chat icon in the bottom corner of any page.
• General Support: support@spinml.net — responses within 4 hours.
• Business & Partnerships: partners@spinml.net

For responsible gaming support, please visit our Responsible Gaming page. For our data handling practices, please review our Privacy Policy.